Gaming

Our gaming support agents have expertise in:

Voice, Email, SMS, Webchat and Social support services

Community Management/ Forums

Online and digital support

Payment inquiries and adjustments

Mobile app and device support

Technical support and help desk services

Multi-lingual solutions

Our gaming support agents provide the following services:

Real-time, 24/7 Player and VIP Player support

When there is an issue, players want a fast response and quick resolution that allows them to get them back to the game as soon as possible—no matter when they reach out.

Native & multi-lingual customer support

The love of gaming is a worldwide phenomenon and requires multi-lingual support services.

Technical Support

Delivering customer support for a wide variety of devices on which players can access gaming content. This may include log-in issues, payment processing, upgrading support, software issues, etc.

Omni-Channel Customer Experience

Providing an omni-channel customer experience for phone support, in-app support, webchat, live-agent, email, SMS and social support.